Shipping Policy

At CATWALKCLOSE PTE LTD, we prioritize delivering a hassle-free shopping experience, including clear and efficient shipping options, both within the United States and internationally. Here's a breakdown of our shipping policy for your convenience:

Domestic Shipping (Within the United States)

Estimated Delivery Time:

  • Standard Shipping: 3-7 business days.
  • Expedited Shipping: 2-3 business days.

Shipping Charges:

  • Standard Shipping: Calculated at checkout based on order weight and destination.
  • Expedited Shipping: Calculated at checkout based on order weight and destination.

International Shipping

Estimated Delivery Time:

  • International Shipping: 7-21 business days, depending on the destination.

Shipping Charges:

  • International Shipping: Calculated at checkout based on order weight and destination.

Shipping Terms

Order Processing:

  • All orders are typically processed within 1-2 business days, excluding weekends and holidays. Once shipped, you'll receive a confirmation email with tracking information.

Shipping Carriers:

  • We partner with trusted carriers to ensure safe and timely deliveries. The carrier used may vary based on shipping method and destination.

Shipping Address:

  • Please ensure your shipping address is accurate and complete to avoid delays. We cannot be responsible for orders sent to incorrectly provided addresses.

Customs and Duties:

  • For international orders, be aware that customs and import duties may apply, and recipients are responsible for these charges. Customs policies vary, so check with your local customs office for details.

Tracking Your Order:

  • Once shipped, you'll receive a tracking number via email to monitor your package's status and location.

Shipping Delays:

  • Despite our efforts, delays may occur due to factors beyond our control. We appreciate your patience in such situations, whether caused by weather, customs, or carrier issues.

Lost or Damaged Items:

  • If your order is lost or damaged, contact our customer support team at support@catwalkclose.com for assistance.

Shipping Questions:

  • If you have shipping inquiries, our customer support team is here to help. Feel free to reach out for any assistance you need.

At CATWALKCLOSE PTE LTD, we're committed to providing reliable and efficient shipping services. Your satisfaction is our priority, and we appreciate your trust in choosing CATWALKCLOSE PTE LTD for your wholesale needs. Thank you for your business.